Cold Stone Creamery

Provo, Utah   |  2302 N University Pkwy  |  (801) 373-4703







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Overall, Coldstone is okay, not bad but also, not fantastic. Their ice cream and milkshakes are my favorite on their menu. However, my review is more about...

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We waited for about 10 minutes on a busy Saturday night before ordering ice cream. I had the mint mint chocolate chocolate, which not surpassingly was super...

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Went here yesterday with some friends. Poor girl was by herself and it got really busy but she handled it well. You prob shouldn't go into these places and...

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So pretty standard fair as far as cold stone goes. The reason this wasn't so great was that my ice cream had frost in it. A big chain place like this...

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Manager called us the day after (we called corporate customer service about our experience). He mentioned that the employee we interacted with wasn't the...

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Ordered a combo of chocolate and banana ice creams with peanut butter cups mixed in. Enjoyed every bite. The young woman who served me, as well as the rest...

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Wow, such service! The attendants were kind and funny and very efficient. They made sure our requests were filled including the many alterations made by my...

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The price may seem high but with ice cream you get what you pay for. Remember Cold Stone Bountiful usually has 2 for 1 coupons circulating. I'm sitting...

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I like Cold Stone, just don't LOVE it like everyone else does. This particular location has an awkward flow to it. On a busy weekend you can get in but...

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Amazing ice cream. I'm not an ice cream kind of person, but for some reason cake batter with some peanut butter cups puts me in a great mood! Tip and...

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I was forced to come here. I was basically kidnapped, shoved into the car without even the benefit of a blindfold, driven here, wrestled inside, and coerced...

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Sweet deliciousness. Just please, for the love, don't give them a tip or they're forced to sing hymns of appreciation to you, and it will ruin my appetite.

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I have been extremely disappointed with this location. My absolute favorite thing about Cold Stone are the chocolate dipped waffle bowls. Well the last five...

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great

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This location for Coldstone is perfect if you are planning on watching a movie beforehand since it is in the same location as the Jordan Landing Cinemark...

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Draper, UT: "Breakfast? At Coldstone?" you ask. Why yes. For the ridiculously reasonable price of $1.99, you get all-you-can-eat amazing French toast,...

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I feel like all Coldstones are the same, young staff that are very nice and energetic. I have to admit that this is a little pricey but the array of choices...

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this place was super packed friday night and i think they need more employees to handle their customers. however their ice cream is delicious and the...

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Great for a final stop before movie. This time we had Oatmeal cookie batter ice cream with Pecan and Cookie Dough. It doesn't taste like oatmeal at all but...

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Always friendly and have the best ice cream in town! Love getting the peanut butter flavor and going to see a movie at the Megaplex.

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Great homemade ice cream. Excellent service and it's kind of neat you can see them make your ice cream. This is located in the Megaplex 17 movie theater.

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I've always had a great experience going to Cold Stone. The employees are very professional and courteous, and the ice cream is delicious! This review is...

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LAYTON, UT: I love Cold Stone. Even if their ice cream consistently ranks lowest in Consumer Reports (which is a slightly unfair comparison because they...

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I love it....got to say it is better then most ice cream parlors. Many different selections but get one the signature favorites and you will save on the...

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Great place! Friendly and polite staff and ice cream that makes you smile. What more could a person want?

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The absolute worse customer service, I've been in this place 3 times and walked out with nothing because of the wait or the inattentive staff. I have no...

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Absolutely terrible. The customer service is shocking. I stood and waited for the manager to finish chatting with her friends so I could order some ice...

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Fantastic quality served with a smile in a beautiful, sparkling clean store. The hand-dipped frozen banana covered with chocolate and almonds was...

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Cold Stone is one of the best ice cream options that I have found in Utah, which is sad but true. That isn't to take anything away from this store though....

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I was contacted by the owner and was impressed by her proactive and professional approach in trying to better the past experience. Thanks

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Pros: Friendly service and the variety is great. Cons: They sing if you tip them (i know its their job, but its weird to me) The ice cream tastes...

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Great place for ice cream done your way. The line is usually fast. I always try to mix 2 ice cream flavors then add a couple mix ins. If your not sure what...

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If you or anyone in your family has a food allergy, avoid this place. They almost sent me to the ER because somehow they mixed tree nuts in with my order....

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In terms of this cold stone, it is like any other. The location is good, and its a rocky mountain chocolate factory as well.The staff was friendly and...

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The ice cream was excellent!! However one of the employees was in the middle of making waffle cones when he reached up started running his gloved hands...

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I like this location more than the Orem mall location. I have been here countless times and consistently enjoyed my Peanut Butter Cup Perfection. The...

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If you are looking for a "40 Flavors" ice cream shop, this is not the place for you. The menu in this joint offers a few basic flavors wrapped into a great...

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I agree that the prices are high, but I also think the ice cream is really, really good. It has that perfect mix of creaminess and flavor.

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Go to Sub Zero. They have better ice cream and bigger portions for your money. The ice cream here isn't bad, but I always end up spending more than I think...

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One of my families favorite ice cream places. Many options to please everyone. The price is about the same as any other ice cream places and you have many...

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